Contattaci

This section provides contacts and operating guidelines for inquiries, order-related communications, and after-sales support. Please use the contact details provided where necessary.

I. Contact Information

You can contact us through the following channels, referring to the indicated hours:

Address: Via degli Scialoja, 18 00192 Roma RM Italia

Phone: +39 5221464612

Email: info@officinelac.com

Hours: Monday to Friday, 9:00 AM–12:30 PM / 2:00 PM–6:00 PM (CET)

To facilitate the verification of requests, it is advisable to include the order number or a brief description of the case.

II. Refund Timelines

For refund requests, the conditions indicated in our Refund Policy apply. Refunds are processed within the terms provided by current legislation (Legislative Decree 206/2005). For any questions regarding the status of a refund, you can contact support by providing the order references.

III. Communications and Feedback

Communications received are used for managing requests and providing informational support.

Any observations contribute to process monitoring and the updating of available information, in compliance with current policies.